New Collaboration: Great State and RHP Group

After four brilliant years of on-going collaboration with RHP Group we are happy to announce that we’ve been successful in our pitch to support them in the next phase of work in their transformation roadmap.

RHP provide over 11,000 homes for social rent and shared ownership for a diverse group of people across South-West London.

We’re reimagining RHP’s website to deliver an inclusive, sustainable, and empowering digital experience. By focusing on evolving customer needs, we’ll enhance their journey through cutting-edge digital design.

The new website, driven by RHP’s mission to “[open] the door to life’s opportunities,” will be streamlined and wholly supportive. Inclusive design principles will be baked in from the ground up, reducing stress in user journeys and providing the right information, in the right way and at the right time.

Our work will see the RHP website become the preferred digital tool of customers – addressing crucial needs and significantly reducing pressures on in-person teams and direct channels, like email and phone. We’ve already hit the ground running and we’re loving helping RHP’s customer group get back to focussing on all life has to offer.

Powered by the adaptable and flexible Umbraco Heartcore platform, RHP wants to ensure that its customers can easily self-serve around the clock, easily accessing the support they need to manage their homes through efficient, robust and secure digital pathways.

Ben Murphy, Client Services Director at Great State

“Projects like this allow us to make a tangible and positive impact on peoples’ lives and it’s a privilege to be able to play a key role in RHP’s digital evolution; strengthening and widening the crucial role they play in for their diverse audience in Southwest London” – Ben Murphy, Client Services Director at Great State

Gareth Levingston, Head of Technology at RHP Group

We can’t wait for Great State to get started on this next phase of our digital vision. Over the years they’ve built a deep understanding of our needs as an organisation and the needs of our service users. We’re excited to see how they will transform not only the experience of our digital estate for our diverse audience groups whilst future-proofing RHPs website for generations to come.”